Vocational Placement Kit-PUAOPE016 Manage a multi-team sector Certificate II aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Elective units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBSUS501 Develop workplace policy and procedures for sustainability BSBMKG506 Plan market research BSBADM502 Manage meetings Additional electives BSBMGT616 Develop and implement strategic plans BSBMGT608 Manage innovation and continuous improvement BSBADV602 Develop an advertising campaign If you require RPL Kits with comprehensive benchmarking

service and maintain medium temperature systems* UEERA0059 Prepare and connect refrigerant tubing and fittings* UEERA0062 Recover and charge refrigerants* UEERA0079 Safely handle refrigerants and lubricants* UEERA0081 Select refrigerant piping

configure and secure a small office or home office network (c) ICTICT317 Maintain standard operating environment

Core units AHCPCM406 Develop a soil health and plant nutrition program AHCPGD404 Plan a plant establishment program AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Electives AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS410 Report on a project AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

Vocational Placement Kit-PUAOPE016 Manage a multi-team sector Certificate II aggressive or abusive customers SIRXCEG006A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.