Learner Guide-BSBOPS404 Implement customer service strategies Discount Core units BSBMKG507 Interpret market

Core units BSBMKG507 Interpret market trends and developments BSBMKG522 Plan measurement of marketing effectiveness BSBMKG523 Design and develop an integrated marketing communication plan Elective units BSBADV509 Create mass print media advertisements BSBMKG514 Implement and monitor marketing activities BSBMKG515 Conduct a marketing audit BSBPMG522 Undertake project work BSBADM502 Manage meetings BSBADV507 Develop a media plan BSBWRT501 Write persuasive copy BSBMKG506 Plan market research BSBMKG510 Plan e-marketing communications Additional electives BSBFIM501 Manage budgets and financial plans BSBLDR502 Lead and manage effective workplace relationships If you require RPL Kits with comprehensive benchmarking

CPCCCM2008B Erect and dismantle restricted height scaffolding

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

the identification and support of learners’ Language

egg and farinaceous dishes Group C SITHCCC012 Prepare poultry dishes Group C SITHCCC013 Prepare seafood dishes Group C SITHCCC014 Prepare meat dishes Group C SITHFAB002 Provide responsible service of alcohol Group C SITXFSA002 Participate in safe food handling practices Group C SITHPAT006 Produce desserts Group C SITXINV002 Maintain the quality of perishable items Group C SITHIND002 Source and use information on the hospitality industry Group C Additional electives SITHIND001 Use hygienic practices for hospitality service BSBADM502 Manage meetings BSBRES401 Analyse and present research information SITHCCC019 Produce cakes

Learner Guide-BSBOPS404 Implement customer service strategies Discount Core units BSBMKG507 Interpret marketOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce