Self-Study Guide-BSBLDR411 Demonstrate leadership in the workplace HLTINFCOV001 HLTMSG013 Perform remedial massage musculoskeletal

HLTMSG013 Perform remedial massage musculoskeletal assessments

CHCPRT025 Identify and report children and young people at risk If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems If you require RPL Kits with comprehensive benchmarking

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Self-Study Guide-BSBLDR411 Demonstrate leadership in the workplace HLTINFCOV001 HLTMSG013 Perform remedial massage musculoskeletalOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the