Session Plan-SITXCCS008 Develop and manage quality customer service practices Pre-Order Core units BSBWHS401 Implement and

Core units BSBWHS401 Implement and monitor WHS policies

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS040 Support independence and wellbeing CHCCCS031 Provide individualised support If you require RPL Kits with comprehensive benchmarking

Unlimited Use Licence - Use across all cohorts within your registered RTO

literacy and numeracy support services If you require RPL Kits with comprehensive benchmarking

assess and control safety risks

Session Plan-SITXCCS008 Develop and manage quality customer service practices Pre-Order Core units BSBWHS401 Implement andOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these