Unit Knowledge Guide-CHCMHS004 Work collaboratively with the care network and other services CUA plan and implement a building

plan and implement a building and construction planning process CPCCBC6014 Apply structural principles to the construction of large

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency BSBSMB404 Undertake small business planning AHCBUS404 Operate within a budget framework TLIR4002 Source goods/services and evaluate contractors BSBSMB405 Monitor and manage small business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

negotiate and refine a design brief ICTNWK529 Install and manage complex ICT networks If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCMHS004 Work collaboratively with the care network and other services CUA plan and implement a buildingOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner