ERF Checklist-FSKOCM008 Use oral communication skills to facilitate workplace negotiations RII Core Units AUMAMA002 Work effectively

Core Units AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

test and service batteries AURETR125 Test

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

forming and shaping techniques If you require RPL Kits with comprehensive benchmarking

Core units HLTAID003 Provide first aid RIICOM301E Communicate information RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICAR301D Rehabilitate exploration site RIIEGS201D Operate in isolated and remote situations RIIEGS301E Operate and maintain instruments and field equipment RIIEGS302D Plan and undertake field trip RIIEGS303E Provide geological field assistance RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIMPO319E Conduct backhoe/loader operations If you require RPL Kits with comprehensive benchmarking

ERF Checklist-FSKOCM008 Use oral communication skills to facilitate workplace negotiations RII Core Units AUMAMA002 Work effectivelyPlease contact us for more information!