Learner Guide-CUACMP311 Implement copyright arrangements HLTINFCOV001 ethics and privacy in ICT

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTCYS604 Implement best practices for identity management ICTCYS606 Evaluate an organisation

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions If you require RPL Kits with comprehensive benchmarking

Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA303D Conduct underground development shotfiring RIIBLA304D Conduct underground production shotfiring RIIBLA205D Store

Learner Guide-CUACMP311 Implement copyright arrangements HLTINFCOV001 ethics and privacy in ICTOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce