Self-Study Guide-CPPREP4264 Manage the sales process in business broking pre-order Units of competency AURTTJ011 Balance

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURHTD004 Carry out heavy vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBWOR203 Work effectively with others RIIOGD202D Carry out equipment and basic rig maintenance RIIOGD201D Assist in maintaining rig safety and emergency procedures RIIWHS201D Work safely and follow WHS policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions If you require RPL Kits with comprehensive benchmarking

Core Units AURAEA003 Monitor environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURVNA005 Inspect quality of vehicle repair work AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs Elective Units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURVNA003 Review vehicle repair quotations If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-CPPREP4264 Manage the sales process in business broking pre-order Units of competency AURTTJ011 BalanceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the