Learner Resources-SITXCRI003 Respond to a customer in crisis Qualification ethics and privacy in ICT

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Core units BSBTWK501 Lead diversity and inclusion SITHCCC023 Use food preparation equipment SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC043 Work effectively as a cook SITHKOP013 Plan cooking operations SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

Units of competency MSFGN3002 Estimate and cost job MSFFT4009 Match furnishing style and materials to customer requirements MSFFM3005 Fabricate custom furniture MSFFT4001 Coordinate on-site installation of furnishing products MSFFM3006 Install furnishing products MSFFM3011 Measure and draw site layout for manufactured furniture products If you require RPL Kits with comprehensive benchmarking

assemble and install timber external stairs CPCCCA3024 Install lining

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Learner Resources-SITXCRI003 Respond to a customer in crisis Qualification ethics and privacy in ICTOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all