SCORM Compliant Package-AVIO4003 Implement airside access FSK aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0009 Carry out routine work activities in an energy sector environment UEECD0021 Identify and select components

sealants and adhesives AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems If you require RPL Kits with comprehensive benchmarking

Core units HLTAID011 Provide first aid MSFGG2014 Cut thin glass by hand MSFGG2015 Process glass by basic machines MSFGG3039 Manually move glass MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSMWHS200 Work safely MSFGG2013 Move single glass sheets by mechanical means MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSFGG3024 Form glass MSFGG3025 Apply patterns and designs to glass MSFGG3023 Apply and handle films MSFGG3031 Cut thick glass MSFDG3002 Prepare and install architectural engineered leadlight and stained glass MSFDG3003 Paint and fire glass MSFGG3038 Conduct commercial and structural reglazing MSFDG3001 Protect leadlight and stained glass MSFGG3031 Cut thick glass MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSFGG4024 Assess designed glass conservation requirements MSFGG4025 Apply innovation in contemporary designed glass If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements MSFGG3038 Conduct commercial and structural reglazing MSFGN3001 Read and interpret work documents MSFDG3001 Protect leadlight and stained glass CPCCCM2006 Apply basic levelling procedures CPCCCM2010 Work safely on scaffolding higher than two metres * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AVIO4003 Implement airside access FSK aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.