Delivery
Information about delivery methods and order fulfillment can be found below. After placing your order, you will be informed about its status by email.
Payment
Online payments on our website are processed via the Comgate, a.s. payment gateway, which ensures secure and fast payment processing.
More information about the Comgate payment gateway can be found here:
https://www.comgate.cz/cz/platebni-brana
Available payment methods
Payment by card
Payments are made online via a secure payment gateway. VISA and Mastercard cards are supported. Card details are processed directly by the Comgate payment gateway and are not stored on our servers.
More information:
https://help.comgate.cz/v1/docs/cs/platby-kartou
Payment via bank buttons
After selecting this payment method, you will be redirected to your online banking, where you can easily complete the payment. The payment is usually processed immediately.
More information:
https://help.comgate.cz/docs/bankovni-prevody
Payment gateway contact details
If you have any questions or complaints regarding payments, you can contact the payment gateway provider directly:
Comgate, a.s.
Gočárova třída 1754 / 48b
Hradec Králové
E-mail: platby-podpora@comgate.cz
Phone: +420 228 224 267